Dr. Phil’s guests prove that a person’s life can change in an instant — for better or worse. Erica says her mother, Jackie, abused her as a child — a claim Jackie denies — and looked the other way when she was being molested. For the first time in five years, Erica comes face to face with her mother — can they let go of the past and start the healing process? And, will Jackie take any ownership for the pain her daughter says she caused? Dr. Phil offers both women advice on forgiving and moving forward. Then, Karen says her life was changed in the blink of an eye when her 21-year-old daughter, Kyleigh, was killed — and she was faced with the difficult task of donating her daughter’s organs. Watch as Karen meets Dawn, the recipient of Kyleigh’s heart, for the first time! Plus, best-selling author Mitch Albom discusses his new book, The Time Keeper, and shares advice on how to stop wasting time — and start living life!